WinDiagnostic

Tired of the same ole’ game? The customer calls with PC problem: she says nothing was installed and nothing has changed, but “suddenly” her accounting application “just stopped working.”

Grrrr….this was exactly what she said last month, after she installed a portable disk and software that changed her default path! Of course, when you got to the customer’s site, the disk was no longer installed. You spent two hours poking around until you found the problem and fixed the missing path…only to spend another fifteen minutes with the owner of the company, listening to her complain about your service charges. Grrrr.

Of course, you attempted to save your reputation, telling the owner how her employee installed a new disk. And in response, the owner called her employee into her office, and she said “What disk? I didn’t change or install anything!”

Yes, you’ve been here before. Grrrr.

Let me introduce WinDiagnostic PC Diagnostic Software, and show you how this new product would alter the above scenario…

WinDiagnostic runs in the background of your client’s PC. It automatically tracks changes to the Windows file system and Registry (and yes–that is precisely where that pesky Windows path resided).

Within a day of the new disk installation on your customer’s PC, WinDiagnostic would have detected the changed Windows path, and then emailed you a report showing you what the customer had done.

Now imagine: You again are standing with the owner of the company, explaining how her employee had changed the PC configuration by installing a new disk. But this time, you have previously given the owner a WinDiagnotic report, which clearly shows system configuration changes.

The owner calls in her employee and asks her if she changed anything on her PC. Again, the employee says, “I didn’t install or change anything!” But this time, the owner turns to you and says, “Thanks so much for your help…I’ll handle the rest of this.”

Your customer is grateful that you identified the problem and WinDiagnostic has saved the day! But that’s not all…

Thanks to WinDiagnostic, you were automatically alerted to the problem even before the customer called. This time, you were able to identify what happened in only ten minutes! However, you still were able to bill the customer for the same amount, and she was happy to pay you (because you helped her handle a problem employee)!

But the situation could have been even better: You could have configured WinDiagnostic to send an email to the business owner as soon as the change was detected; the business owner would have known something changed even before you got involved! Instead of calling to complain about how your supported application was not working, a chagrined business owner would have called and said, “Hi, I need you to figure out what my employee has done this time.”

Imagine the future: Automatic Proactive PC Support!

Why not review WinDiagnostic and see if it can help your business?

See the PC Diagnostics Super Tool at WinDiagnostic.com